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VIZUAL EDGE RECURRING SUBSCRIPTION POLICY

 

EFFECTIVE DATE: FEBRUARY 1, 2025

 

Welcome to Vizual Edge (“us”, “we”, or “our”), which operates the https://vizualedge.com and https://edgetrainer.vizualedge.com websites (the “Service”).

These Vizual Edge Subscription Terms are effective as of the Effective Date above and the other Terms of Use referenced above are effective as of the effective date provided within that document. We may change the Vizual Edge Terms, including these Vizual Edge Subscription Terms, in the future, so we encourage you to review periodically the Vizual Edge Terms. These terms only apply to monthly and annual recurring subscriptions purchased on or after 2/1/2025.

If you do not agree to the Vizual Edge Terms (or any updates or changes to the Vizual Edge Terms) then you must cancel your subscription and discontinue your use of the Vizual Edge Service.

Vizual Edge Account Information

You can access and edit specific details regarding your subscription to the Vizual Edge Service, by visiting https://edgetrainer.vizualedge.com/manage-organization/manage-plan. Note, if you obtained your subscription to the Vizual Edge Service through a third party distributor that maintains your subscriber account, access to and editing of specific details regarding your subscription are subject to the third party distributor’s terms as further described herein.

Age Limitations

You must be 18 years of age to subscribe to the Vizual Edge Service. Persons under 18 may access the Vizual Edge Service only under the supervision of a parent or legal guardian and through the parent or legal guardian’s account. 

Payment & Fees

Your subscription to the Vizual Edge Service automatically renews until cancelled. When you subscribe to the Vizual Edge Service and provide a Payment Method, you authorize us to charge your Payment Method the subscription fee, along with any other taxes or transaction fees which may apply to your use of the Vizual Edge Service. Your Payment Method will automatically be charged at the start of your subscription (or following any applicable Promotional Period as described below) and on an on-going basis the day immediately following the end of prior subscription billing period unless you cancel your subscription, or the Vizual Edge Service is suspended or terminated. The monthly subscription billing period is thirty (30) days from the date your Payment Method is charged. The amount charged to your Payment Method may vary from billing period to billing period due to changes in your subscription plan or applicable taxes or transaction fees. We reserve the right to change the subscription fee for the Vizual Edge Service at any time following notice to you (either through the Vizual Edge Service or by sending an email to the address you have registered for your account). If you do not wish to accept a change to the subscription fee, you may cancel your subscription as described below. YOU ARE RESPONSIBLE FOR ALL INTERNET ACCESS CHARGES. PLEASE CHECK WITH YOUR INTERNET PROVIDER FOR INFORMATION ON POSSIBLE INTERNET DATA USAGE CHARGES.

No Refunds

ALL FEES ARE NON-REFUNDABLE. As described further below, even if you cancel your subscription to the Vizual Edge Service before the end of your active subscription period, as applicable, you will not receive a refund for any portion of the Fees for the remainder of that subscription period. In rare circumstances, we may provide a credit, refund, discount, or other consideration to some or all of our subscribers (“Credits”). The amount and form of such Credits, and the decision to provide them, are at our sole discretion. The provision of Credits in one instance does not entitle you to Credits in the future for similar instances, nor does it obligate us to provide Credits in the future, under any circumstance.

Cancellation

You can cancel your subscription to Vizual Edge at any time through your account settings at https://edgetrainer.vizualedge.com/manage-organization/manage-plan and clicking “cancel subscription”. Note, if you obtained your subscription to the Vizual Edge Service through a third party distributor you must follow the instructions for cancellation provided by such third party. If you cancel your subscription, the cancellation will go into effect at the end of your current subscription period. You will have continued access to the Vizual Edge Service for the remainder of your paid subscription period, but YOU WILL NOT RECEIVE A REFUND OF ANY FEES PAID. You must cancel your subscription before it renews to avoid paying the subscription fees for the next subscription period. FOR ANNUAL SUBSCRIPTIONS, VIZUAL EDGE WILL NOTIFY YOU AT LEAST 30 DAYS IN ADVANCE OF THE DATE THAT YOUR ANNUAL SUBSCRIPTION WILL AUTOMATICALLY RENEW. You acknowledge and agree that, to the extent not prohibited by applicable law, cancellation of your subscription is your sole recourse if you have any dissatisfaction, issue or concern related to the Vizual Edge Service, its content or features, including Fees, applicable taxes, or billing methods; the selection of content available to you through the Vizual Edge Service; the Terms, or any changes thereto; or any other policies or practices that apply to the Vizual Edge Service.

Unpaid Amounts

We will attempt to process payment using your Payment Method for the next subscription period. Such payments are not for a past due debt. If your Payment Method is declined and we are unable to process your payment for your next subscription period, (1) you authorize Vizual Edge to continue charging your Payment Method. Changing your Payment Method information may affect the day of your subscription renewal.

Promotional Offers

Promo Codes

From time to time, promotional codes may be available, including those provided as part of a third party promotion. Promotional codes may be redeemed as described in the specifics of the promotion. Promotional codes can only be used once, cannot be redeemed for cash, and may not be combined with other offers, subject to certain restrictions as determined by Vizual Edge in its sole discretion. If you received a promotional code through an offer by a third party, additional conditions may apply.

Promotional Periods

We may provide promotional offers that include access to the Vizual Edge Service without charge or at a reduced cost for a limited period of time (“Promotional Periods”) to new users and certain former subscribers at its sole discretion, but is under no obligation to do so, and Promotional Periods may not be available at all times. If Vizual Edge provides you with a Promotional Offer, you must provide valid Payment Method information to Vizual Edge in order to use Vizual Edge during the Promotional Period. Vizual Edge will not charge you in connection with the Promotional Period. Vizual Edge may place a temporary charge in a nominal amount on your Payment Method to ensure the validity of the Payment Method, but the temporary charge will be removed promptly. If you do not cancel Vizual Edge by the last day of your Promotional Period, you authorize Vizual Edge to begin your paying subscription and automatically charge your Payment Method for your first paying monthly or annual subscription period, as applicable, at the end of your Promotional Period. IF YOUR PROMOTIONAL PERIOD IS 7 DAYS OR LESS, WE WILL NOTIFY YOU OF THE DATE THE PROMOTIONAL PERIOD ENDS IN THE ACKNOWLEDGMENT EMAIL NOTICE YOU RECEIVE AFTER SIGN UP. FOR PROMOTIONAL PERIODS GREATER THAN 7 DAYS, WE WILL NOTIFY YOU OF THE DATE THE PROMOTIONAL PERIOD ENDS IN BOTH THE ACKNOWLEDGMENT EMAIL NOTICE YOU RECEIVE AFTER SIGN UP AND AT LEAST 7 DAYS IN ADVANCE OF THE DATE THE PROMOTIONAL PERIOD ENDS. IF YOU WISH TO AVOID CHARGES TO YOUR PAYMENT METHOD, YOU MUST CANCEL BEFORE THE PROMOTIONAL PERIOD ENDS. You may only have one Promotional Period before you must begin paying for the Vizual Edge Service. If you exceed this limit, we may charge your Payment Method for any Promotional Period after the first, or suspend your use of the Vizual Edge Service, at our sole discretion.

Eligibility

We reserve the right, in its absolute discretion, to determine your eligibility for any Promotional Offers. The specific terms of the applicable Promotional Offer will be stated in the marketing material describing the particular Promotional Offer.

Updates and Changes to the Service

Vizual Edge reserves the right to test and/or implement updates and changes to the Vizual Edge Service, including but not limited to its features, plans, promotions, and pricing, with some or all of our users at any time. If any such updates or changes include additional terms or conditions, they will be provided prior to making such change or update available to you and shall govern your use of such updates or changes if you choose to participate in the test or otherwise use the Vizual Edge Service with such updates or changes.

Subscriptions Obtained Through Third Parties

If you subscribe to the Vizual Edge Service through a third party distributor or service, you will be billed by that third party in accordance with the third party’s billing and subscription terms. The Vizual Edge Terms related to the purchasing of a subscription, billing, cancellation, and refunds shall not apply to subscriptions purchased through a third party. Third party provided subscriptions, applications, websites, and services are subject to the terms and conditions provided by such third party. Vizual Edge is not responsible for products and services provided by such third party. To cancel a subscription purchased through a third party, you must follow the cancellation instructions provided by such third party.

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